Privacy Policy
At Zahira Fine Jewellery ("Zahira," "we," "us," or "our"), we are committed to protecting the privacy of our clients and visitors. This policy explains what information we collect when you use zahirafinejewellery.com (the "Site"), how we use it, and the rights you have over it.
Information we collect
Information you provide. Your name, email address, telephone number, shipping and billing address, and any details you share when you make an enquiry, request a private appointment, place an order, or subscribe to our mailing list.
Information collected automatically. When you visit the Site, we receive certain device and usage data — such as your IP address, browser type, and the pages you view — through cookies and similar technologies.
How we use your information
- To respond to your enquiries and arrange private appointments.
- To process and fulfil orders, including payment and delivery.
- To communicate with you regarding your order or request.
- Where you have consented, to share news of new acquisitions, collections, and private viewings.
- To maintain the security of the Site and improve our service.
Sharing your information
We do not sell or rent your personal information. We share it only with trusted partners who help us operate our business — such as our e-commerce platform (Shopify), payment providers, and shipping partners — and only as necessary to provide our services, or where required by law.
Cookies
Our Site uses cookies and similar technologies to enable essential functions, remember your preferences, and understand how the Site is used. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.
Data retention and security
We retain your information only for as long as necessary for the purposes described above, or as required by law. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
Your rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing, including direct marketing. To exercise any of these rights, please contact us using the details below. There is no charge for such requests.
International visitors
We welcome clients from around the world. If you access the Site from outside Thailand, please be aware that your information may be processed in countries whose data protection laws differ from those in your own.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
Contact us
For any questions about this policy or your personal information, please contact:
Zahira Fine Jewellery
Email: info@zahirafinejewellery.com
WhatsApp: +66 96 989 7879
Last updated: June 2026