Shipping And Returns
SHIPPING
Zahira Fine Jewellery is delighted to offer complimentary international shipping for all of our products. Upon purchase your jewellery will be shipped within 1-3 working days.
All shipments are handled by our most trusted specialist couriers, according to the value of the goods and destination. You can trust that your shipment will be discreetly delivered and fully insured. Customers are responsible for the import duties at the destination country.
You will receive a shipping acknowledgment via email providing you with a tracking number once shipments have been dispatched. Please contact our customer service personnel for any additional information regarding international shipping.
RETURNS AND REFUNDS POLICY
Thank you for shopping at Zahira Fine Jewellery .
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase.
To be eligible for a return, please ensure that:
The product was purchased within the last 15 days
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not considered for return.
Please contact us before you return a product:
By email: info@zahirafinejewellery.com
Send the product with its original packing to:
388 Sida Bld. 5th Fl., Room No.502A Mahesak Rd., Khwaeng Suriya Wong, Khet Bang Rak, Bangkok 10500
Shipping charges
Shipping costs associated with returns are non-refundable.
The customer is responsible for all shipping costs, risk of loss or damage to the product incurred through shipment of the product for return, both to and from Zahira Fine Jewellery.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@zahirafinejewellery.com
